Meet the Impactame Team.
We are here to help you transform Your Life.
Pamela Alcantara
Owner & Broker
Bringing a Bachelor’s degree in economics, an extensive customer service background, and over 18 years of profound Real Estate expertise to the table, Pamela is committed to delivering the ultimate real estate encounter. Adept at catering to both buyers and sellers, she exudes unwavering enthusiasm for each client.
Pamela’s approach is far from passive; she actively engages with her clients throughout the entire journey, from the initial introduction to seamless settlement and beyond. Pamela assumes the pivotal role of managing and supervising broker within our firm. She patiently mentors new agents, sculpting their skills to navigate the intricacies of the industry and emerge as top-tier performers.
Simultaneously, she ensures both seasoned and budding agents have access to the essential tools and support needed to excel in their primary pursuit: selling real estate. As a resident of Virginia and a devoted mother, she passionately advocates for homeownership, channeling her expertise to empower and educate individuals on all facets of real estate.
Susana Rivas
Realtor
I am A hard-working family woman, and a dedicated mother of one. I love spending time with my family and sharing time with friends, as well as, enjoying a cup of hot coffee and relaxing.
As a Real Estate agent I recognize and value the trust my clients place in me and I strive every day to exceed their expectations. I am a bilingual agent (English and Spanish) with extensive experience working in multiple client-transaction related fields.
As a bilingual agent, I have the ability to discover and analyze my client’s needs in depth, showing appreciation and respect for their thoughts and opinions. My main goal is to make each client feel comfortable with the process of buying, selling or leasing a home by providing clear communication and updates along the way.
Aside from faith, family, and work, my greater passion is to help others. I think that in life, “you get what you give”. So, I always help others without expecting anything in return.
Geraldine Cruz
Transaction Coordinator
Geraldine emerges as a vital asset to our team, boasting undeniable prowess that defies her years. Initiated into the real estate realm at the age of sixteen, she garnered invaluable experience by supporting agents in administrative capacities, thereby unraveling the intricacies of the industry.
Demonstrating an innate attention to detail, a mastery of technology, and an unmatched aptitude for customer service, Geraldine guarantees a superlative client experience. Geraldine’s dedication shines through her unyielding commitment to equipping both agents and clients with indispensable information and unwavering support.
Her passion extends to collaborating with diverse cultural communities, while also nurturing the younger generation’s pursuit of informed decisions as they embark on their journey toward homeownership.
Marisela Dominguez
Customer Success Associate
Marisela is a dedicated professional from El Salvador, with an innate passion for providing exceptional customer service. Her people-centered approach drives her to constantly seek ways to help and effectively communicate with others. As a social media enthusiast, Marisela leverages these platforms to connect with customers and convey key messages of the company.
In addition to her work in customer service, Marisela also excels in administrative processes, where she demonstrates organizational skills and attention to detail. Her contribution to the company's growth goes beyond customer service and administration, as she actively collaborates in the implementation of tools and strategies that drive business development and expansion.
Lonnie Essex
Realtor
Lonnie Essex is a dedicated real estate professional, known for his genuine care and trustworthiness. Lonnie’s market insights and negotiation skills help clients make informed decisions with confidence.
His expertise in Customer Relationship Management (CRM) allows him to offer personalized service and timely follow-ups, fostering long-term client relationships.
Lonnie’s client-first approach and strong communication skills ensure every client feels heard and valued. With Lonnie, clients gain not just a real estate agent but a trusted advisor dedicated to their success and satisfaction.